http://www.asmallchange.net/the-art-of-phone-follow-up/ Making sense of fundraising for non-profits. Mon, 15 Mar 2010 16:14:20 -0700 http://wordpress.org/?v=2.8.6 hourly 1 http://www.asmallchange.net/the-art-of-phone-follow-up/comment-page-1/#comment-88 Leo Notenboom Sun, 13 Jan 2008 01:32:25 +0000 http://www.asmallchange.net/?p=33#comment-88 I've heard that "smile" suggestion before. I believe it, and it's a great tip. :-) I’ve heard that “smile” suggestion before. I believe it, and it’s a great tip.

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